Technical Support Specialist

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Date: Oct 10, 2024

Location: Virginia Beach, VA, Virginia, United States

Company: HII's Mission Technologies division

Requisition Number: 21043 

Required Travel: 0 - 10% 

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $71,471.00 - $90,000.00 

Security Clearance: Secret  

Level of Experience: Mid 

 

This opportunity resides with Live, Virtual, Constructive Solutions, a business group within HII’s Mission Technologies division. As a trusted partner to our military customers, we design, develop and operate systems that bring together service members from across the globe to help you train like you fight, because we understand that preparation requires full coordination—not readiness in piece parts.

 

Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.

 

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

 

Job Description

Mission Technologies, a division of Huntington Ingalls Industries, is looking for a qualified candidate to fill the role of Technical Support Specialist for operations and installation plans for Naval Continuous Training Environment (NCTE) networking equipment installed aboard Navy ships allowing participation in Fleet Synthetic Training (FST) and Ballistic Missile Defense Exercises (BMDEX).  Lead a team of installers for CISCO Layer 3 switches, Voice Over IP (VoIP) phones, Tactical Data Analysis and Connectivity System (TDACS), BFTT Electronic Warfare Trainer (BEWT) PEKs, CEC Interim Training (CIT) PEKs, CAT 5 ethernet cabling and fiber optic cabling. Ensure the Fleet Synthetic Training Technical Operations Manager is informed on the status of all shipboard training systems. Provide technical assistance as required for Battle Force Tactical Trainer (BFTT), Battle Force Electronic Warfare Trainer (BEWT), AEGIS Combat Training System (ACTS), AEGIS Weapons System (AWS), SQQ-89 Sonar Training Onboard Trainer (OBT), AN/SLQ-32 Electronic Warfare Console, Advanced Combat Direction System (ACDS) and Ship Self Defense System (SSDS).   Provide administrative leadership to assigned personnel, having various skills, to exercise full responsibility for all administrative, and coordination functions related to specific program elements to ensure that they met customer and user requirements and expectations in cost, quality, and schedule requirements. Provide leadership, training, and coordination to nurture a culture of reliability centered maintenance philosophy which permeates all staffing levels, and which enhances the entire maintenance program. Develop successful applications of advanced predictive testing and inspection technologies to realize significant cost savings for planned maintenance activities.  Individual must be able to work independently, collaboratively, and work within a team. The position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements.  
 

Essential Job Responsibilities

Analyzes and provides recommendations on issues dealing with disciplines such as military command control and communications, electronic warfare, weapon systems, contingency operations, Military Tactics Techniques and Procedures (MTTP), force planning, and training exercises. Coordinates with user community representatives throughout all phases of development concerning requirements definition, clarification, prioritization, and alternatives.  Analyzes the conduct and results of operational user training, military maneuvers or simulated wartime operations undertaken to main the capabilities of a force. Compares, analyzes and evaluates the relative merits of program designs and alternatives. Applies emerging doctrine and tactics, whether detailed in formal doctrinal changes or emanating from Advanced Warfighting Experiments (AWEs), Advanced Technology Demonstrations (ATDs), or Force XXI activities, to system design and development.  Assesses the impact of programmatic and technical options on stated user requirements and doctrine.  Prepares reports and briefs summarizing support requirements, deficiencies, and investments for various programs and systems. 

Minimum Qualifications

  • 5 years relevant experience with Bachelors in related field OR
  • 3 years relevant experience with Masters in related field OR
  • 0 years experience with PhD or Juris Doctorate in related field OR
  • High School Diploma or equivalent and 9 years relevant experience.
  • Ten years’ experience supporting shipboard installations and increasing levels of management development
  • US Citizen
  • Secret Clearance Required
  • Ability to speak, read, and write English
     

Preferred Requirements

  • Experience with multiple naval operating systems and networking equipment.
  • CompTIA Security+ and the ability to obtain Cyber Security Workforce Designation
  • RedHat desktop operating systems (RHEL 7/8) experience highly desired
  • Experience with patching Microsoft servers and workstations
  • Strong technical troubleshooting skills
  • Ability to read and digest technical information
  • Ability to troubleshoot technical issues within multiple systems
  • Strong attention to detail
  • Strong customer focus, the ability to manage customer needs and multiple work priorities
  • Must possess excellent oral and written communication skills

HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

 

Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

 

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

 

Together we are working to ensure a future where everyone can be free and thrive.
Today’s challenges are bigger than ever, and the nation needs the best of us. It’s why we’re focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees. 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

 

Do You Need Assistance? 
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.