Systems Administrator (Skillbridge Intern 1) - 30859

Job Description

This is an UNPAID internship through the DoD SkillBridge Program for transitioning active-duty US military personnel. DoD SkillBridge Internships are available to help transitioning active-duty military personnel gain real-world experience in the work force sometime during their final 180 days of active-duty service. The intern will actively train on meaningful projects and work closely with a mentor and with senior company leadership. Enlighten Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with Enlighten. 
#LI-KB2 

Essential Job Responsibilities

The SkillBridge intern will train as a Systems Administrator with Enlighten, reporting to a designated Enlighten Supervisor, with the goal of learning Enlighten’s approach to building, support, and maintenance of IT systems. This includes day-to-day operations, monitoring, and problem resolution of client workstations, internal networks, and cloud infrastructure in a hybrid environment.

Desired End State (3-4 month target)

• At the end of four months, the intern will be able to understand basic systems administrator concepts. The intern will develop a good understanding of all critical tasks to successfully conduct systems administration objectives:

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, software, and hardware.

  • Nurture dependable IT infrastructure and networking that is always up and running.

  • Manage IT infrastructure in an AWS environment and utilize containerization platforms like Docker.

  • Automate processes and orchestrate tasks in cloud environments using Docker Compose, BASH, or other scripting languages.

  • Manage Windows and MacOS systems, ensuring compliance with security requirements and NIST standards.

  • Troubleshoot system issues and configure network equipment such as routers, switches, and firewalls.

• Enlighten will benefit from the military background of the SkillBridge intern and considers the SkillBridge internship an overall positive experience.

Assumptions/Restrictions

• Intern must be able to work a hybrid schedule out of the local Columbia, MD office.
• SkillBridge Intern will be available during core hours for critical meetings and training.

Training Plan 

Phase 1 Basics

• Week 1: In processing, Introductions/office familiarization
• Week 2: Intro to local IT infrastructure, client workstations, and Google Workspace environments.
• Week 3: Intro to MacOS management, deployment flows, and JAMF. System administration of Windows environment in a Secure Space (SIPR).

Phase 2 Infrastructure & Networking Overview

• Week 4: Networking concepts, protocols, and network equipment (routers, switches, firewalls).
• Weeks 5-6: Security best practices based on NIST standards and compliance requirements. Focus on CMMC SSP and SOP’s

Phase 3 Automation, Cloud, and Deployment

• Weeks 7-8: Manage IT infrastructure in an AWS environment and explore containerization platforms (Docker).
• Weeks 9: Explore scripting for automation and task orchestration; understand how to access logs to identify and troubleshoot errors.
• Week 10: Implement IT operations best practices, monitoring, troubleshooting complex system issues, and working independently within the team structure.

Additional Goals

• Partner with applicable stakeholders to communicate project status, activities, and achievements.
• Understand NIST 800-171 and CMMC Level 2 Security practices.

Minimum Qualifications

• Active-Duty Military ONLY within final 180 days of active-duty service. 
• Minimum of 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Additional experience dependent on Program of Instruction.

Physical Requirements

Physical Requirements will vary and is dependent on the Program of Instruction.