ServiceNow Developer/SME - 22070

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Date: Jan 20, 2025

Location: Arlington, VA, Virginia, United States

Company: HII's Mission Technologies division

Requisition Number: 22070 

Required Travel: 0 - 10%

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $104,253.00 - $148,932.00 

Security Clearance: Secret  

Level of Experience: Senior 

 

This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.

HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.
 

 

Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.

 

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

Summary

HII-Mission Technologies is seeking an experienced ServiceNow Subject Matter Expert (SME) and Developer to assist with the design, development and implementation of scaled-agile (SAfe) features of ServiceNow and migration of data from Jira to ServiceNow, for a DoD Agency’s Directorate of Information Management and Technology (IM&T)!

 

Come join our growing team today!

 

*Position is considered to be fully remote, with some travel required (into Arlington, VA and/or Mechanicsburg, PA) on a quarterly basis!
 

Essential Job Responsibilities

  • Support upgrade from Strategic Portfolio Management (SPM) Standard to SPM Professional
  • Conduct demos to showcase SPM Professional functionality specifically scaled agile features (Strategic Planning > Enterprise Agile Planning (EAP) and the Scaled Agile Framework apps) 
  • Responsible for implementing ServiceNow’s scaled-agile (SAFe) features including discovery, design, configuration, and testing
  • Lead necessary discussions and discovery workshops to assess downstream impact and dependencies of scaled-agile configuration effort with the on-going ServiceNow development 
  • Conduct a current state technical assessment and analysis of the ServiceNow platform to determine recommendations for a solution that best meets the business requirements   
  • Translate business requirements into epics, features and stories 
  • Create a solution backlog and lead backlog refinement and sprint planning efforts 
  • Consult with product teams to analyze data and define the approach and action plan for migration of data from JIRA to ServiceNow 
  • Plan and execute migration of data for projects, boards, and issues from JIRA to ServiceNow
  • Develop and maintain necessary technical documentation and Knowledge Transfer guides for distribution to IM&T personnel 
  • Develop training material and conduct training demos to ServiceNow users 
  • Serve as ServiceNow SME and inform stakeholders on ServiceNow license/platform upgrade features 
  • Provide weekly status report on progress to IM&T
  • Participate in meetings as necessary, Lead efforts as assigned, and Coordinate as required
  • Additional duties as assigned or required
     

Minimum Qualifications

  • 10 years relevant experience with Bachelors in related field; 8 years relevant experience with Masters in related field; or High School Diploma or equivalent and 14 years relevant experience
  • Proficiency developing and configuring ServiceNow (particularly the Strategic Portfolio Management (SPM) Professional application)
  • Proficient knowledge and skilled application of ServiceNow workflows, UI policies, permission management, and business rules 
  • Proficient knowledge and skilled application of SPM features (Innovation, Demand, Agile Development, Project and Portfolio Management, Enterprise Agile Planning (EAP), and the Scaled Agile Framework apps) 
  • Experience with Scaled Agile Framework (SAFe) and Agile development processes (particularly in the context of large-scale enterprises preferred)
  • Knowledge and experience with SAFe and Scrum methodologies and the ability to integrate within the ServiceNow environment
  • Migration experience from Jira to ServiceNow
  • Strong communication skills with the ability to work closely with Product Owners, Scrum Masters, and other stakeholders to ensure alignment with business objectives
  • Clearance: Must possess and maintain a Secret Clearance

Preferred Requirements

  • 3+ years of hands-on experience developing and configuring ServiceNow (particularly the SPM applications)
  • 3+ years with Scaled Agile Framework (SAFe) and Agile development processes (particularly in the context of large-scale enterprises)
  • ServiceNow Certifications: Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or other relevant certifications
  • SAFe Certification: Certification in SAFe or equivalent Agile frameworks is a plus
  • Experience with enterprise-level integrations; familiarity with APIs (REST/SOAP) and integration tools/plugins for ServiceNow
  • Experience with IT Service Management (ITSM) or IT Operations Management (ITOM) is beneficial

Physical Requirements

  • Job performance will normally require only minor lifting and carrying of boxes of records or equipment.

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

 

Together we are working to ensure a future where everyone can be free and thrive.
Today’s challenges are bigger than ever, and the nation needs the best of us. It’s why we’re focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees. 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

 

Do You Need Assistance? 
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.