Knowledge Manager (Process Improvement Analyst 5)- 18503
Date: Apr 3, 2024
Location: Arlington, VA, Virginia, United States
Company: HII's Mission Technologies division
Requisition Number: 18503
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Security Clearance: Secret
Level of Experience: Senior HI
This opportunity resides with Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR), a business group within HII’s Mission Technologies division. From towers to processors, we design, develop, integrate and manage the sensors, systems and other assets necessary to support integrated intelligence, surveillance and reconnaissance (ISR) operations, exploitation and analysis for the Intelligence Community, the military services, geographic and functional combatant commands and DoD agencies.
Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.
Summary
Come join our growing team today! HII-Mission Technologies is currently seeking a skilled Knowledge Management professional to join our Knowledge Management Team in support of multiple DoD customers! The successful candidate will contribute highly complex business and system analysis, process and technology expertise, and customer engagement/outreach skills to deliver solutions to the Government stakeholder community.
This position will require the team member to become knowledgeable in the customer's business operations and technology resources to provide value-add contributions that enable the customer to consistently meet their mission, goals, and objectives. The Knowledge Manager position is also a key role in connecting the Knowledge Management/Business Analysis Team to other service delivery teams supporting our DoD customers!
What you will do
- Implements and supports Knowledge Management (KM) policies, strategies, practices and projects to accomplish the vision, mission, and strategic objectives for DoD customers
- Works with individuals and organizations within the customer agency to determine KM requirements and business processes
- Assesses existing and emerging capabilities to fulfill those needs, and provide recommendations to leadership for implementation
- Engages, analyzes, designs, builds, tests, deploys and monitors KM initiatives
- Serves as an expert KM practitioner and functional/technical agent
- Identifies internal and external best practices
- Assists process/functional owners to plan and implement best KM practices throughout assigned teams
- Facilitates, monitors, and promotes the use and improvement of common knowledge management processes and approaches across the community
- Coaches and champions online Communities of Practice (CoPs) and Communities of Interest (COI)
- Implements strategies to enhance explicit and tacit knowledge production, management and sharing
- Identifies and supports Subject Matter Experts (SMEs), coaches and mentors
- Facilitates and trains on KM best practices
- Evaluates and assists in establishing roles and responsibilities for supporting a knowledge management environment and culture
- Serves as a content and broadcast facilitator for knowledge objects on portals
- Assists staff ensuring content objects within websites and knowledge databases are current, relevant, iterative, non-duplicative and follow review and approval processes
- Ensures that content is in compliance with DoD and IT information security standards, the organizations vision, goals and implementation plan, and approved policies and guidelines
- As required, supports preparation of written materials and provides KM updates in staff meetings and training conferences, and other selected venues in order to ensure the KM program is in concert with the knowledge strategy and requirements
- Prepares and presents briefings as required to promote the KM program
- Responsible for developing and maintaining complex knowledge management applications designed to identify, create, represent, and distribute knowledge for reuse, awareness and learning, i.e. SharePoint, etc
- Works with users to design, develop and test complex knowledge capture processes and workflows, search capabilities and measurement approaches
- Uses available tools and/or web-based application development methodology to provide web-based solutions
- Assists with technical user guides and other technical documentation
- Maintains current knowledge of relevant technologies as assigned
- Additional duties as assigned or required
What we are looking for
- 15+ years relevant experience with Bachelors in related field; or 13+ years relevant experience with Masters in related field
- Strong knowledge of web usage, administration, and project management
- Ability to assess a situation and independently take action to address it
- Great analytical, critical thinking and problem-solving abilities
- Excellent presentation and negotiation skills
- Strong management skills; well-organized and detail-oriented
- Adaptable and capable of working in fast-paced environments
- Ability to run stakeholder meetings
- Adept at task, schedule and deadline management
- Excellent communication, presentation, and interpersonal skills
- Knowledge of enterprise portals and intranets, especially Microsoft Office 365 (M365) and SharePoint Online (SPO) Services
- Clearance: Must possess and maintain a Secret clearance
Bonus points for...
- Knowledge of the Software Development Life Cycle (SDLC)
- Experience with Agile project management and DevOps methodologies
- Experience in ServiceNow
- Experience in Atlassian Jira and Confluence
- Knowledge of the Department of Defense (DoD)
Physical Requirements
Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
Today’s challenges are bigger than ever, and the nation needs the best of us. It’s why we’re focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Technical Solutions.